Q: How do I place an order? A: To place an order, simply add the items you want to your cart and proceed to checkout. You will need to provide your shipping and payment information. Once your order is confirmed, we will send you an email with your order details.

Q: What payment methods do you accept? A: We accept major credit cards, including Visa, Mastercard, and American Express. We also accept PayPal and Apple Pay.

Q: How much is shipping and how long will it take? A: Shipping costs and delivery times vary depending on your location and the shipping method you choose at checkout. We offer standard shipping, expedited shipping, and international shipping. You can check the shipping costs and estimated delivery times during checkout.

Q: Can I track my order? A: Yes, please write us a e-mail for to receive a tracking number. You can use this tracking number to track your package on the shipping carrier's website.

Q: What is your return policy? A: You have 14 days to exchange from the day you purchase. Items must be in their original condition with all tags and packaging intact. Please contact us to initiate a return or exchange. No exchange on vintage and costume or swimswear items. 

Q: Can I cancel or modify my order? A: Once your order has been placed, it cannot be modified or cancelled. However, you can exchange the items once you receive them.

Q: Do you offer gift cards? A: Yes, we offer digital gift cards that can be used on our website. You can purchase gift cards in various denominations and send them directly to the recipient's email address.

Q: How can I contact customer service? A: You can contact us by email at hi@wesh-nyc.com or by using the contact form on our website. We typically respond within 24 hours during business days.

For further questions contact us via hi@wesh-nyc.com